Our Services
We aren’t your average call center. We shape our business to evolve around our customers’ needs and wants, and our services reflect that. We are problem solvers at our very core, empowering your brand to focus on what really matters – building your business. Let us build a customized package for you today.
Click any of the links below to learn more about our services.
Virtual Receptionist
Retention Services
Data Administration
Order Processing
Customer Acquisition
Customer Validation
Workforce/Customer Support
Sales Services
Unmatched Experience and Service
At AFS Business Solutions, we value our role as the communication for our client’s prospects and customers. We take pride in representing our clients and their brands because we know that in today’s marketplace impressions are everything. We cater to clients who require specialized inbound and outbound communication services and leave the “just name and number business” to traditional call centers.
Businesses and organizations need a contact center that can respond quickly and efficiently to the demanding needs of today’s prospects and customers.
Fully Customized Solutions
We specialize in building packages tailored to meet your market needs while enhancing the features you currently provide your customers. We take into account your exact business needs and match them with an amazing solution. Let us build a customized package for you today.
Next Level Quality Assurance
We truly see ourselves as an extension of our clients. Whether we serve as the sole contact or in an overflow or after hours capacity, we feel confident we can provide the necessary level of support and commitment your company deserves.
- Over 40 years of experience and knowledge 75%
%
- Uptime Guarantee – Fully Redundant Voice and Data 99.5%
- Experienced Agents – Average Agent Tenure 75%
%
- Quality Assurance Score 97%
PCI DSS Certified Facility
Secure USA Based Call Center
Lower Cost
Customer Service Professionals
Increase Productivity
24/7 Availability
HIPAA Compliant
Full Network and Voice Redundancy